Workmanship & Parts Warranty

Repair labour carried out and paid for through MOBS TRADING LTD is covered for 90 days from the completion date. If the same fault returns because our agreed repair work was not completed with reasonable care and skill, we will inspect it and, where the claim is valid, repeat the relevant labour without an additional labour charge.

A replacement part is covered by the warranty supplied by its manufacturer or distributor, where applicable. The length and conditions can vary by part. We will provide or confirm available part-warranty information when requested. Your statutory rights for faulty goods remain unaffected.

• A different or unrelated fault, or a pre-existing issue not included in the agreed repair.
• Accidental damage, misuse, neglect, infestation, power or water supply problems, limescale, blocked filters or failure to follow operating instructions.
• Work, adjustment or dismantling by another person after our repair.
• Cosmetic damage or normal wear unless it formed part of the agreed repair.
• A diagnostic visit where no repair work was undertaken.

Stop using the appliance if continued operation may be unsafe. Contact us at mobstradingltd@gmail.com or +44 7832 622317 with your name, booking reference, repair date and a description of the recurring issue. Please allow us a reasonable opportunity to inspect and correct covered work before arranging a third-party repair.

This warranty is additional to, and does not replace, your rights under the Consumer Rights Act 2015 and other applicable law. Services must be performed with reasonable care and skill, regardless of this voluntary warranty.