Our data protection approach
We collect only information reasonably needed for enquiries, bookings, service delivery, customer support and legal records. We use it for stated purposes, seek to keep it accurate, restrict access and remove or anonymise it when it is no longer required.
Your data rights
- Access the personal information we hold about you.
- Correct incomplete or inaccurate information.
- Ask for deletion where there is no continuing lawful reason to keep it.
- Restrict or object to certain processing.
- Receive eligible information in a portable format.
- Withdraw consent where processing relies on consent.
Making a request
Email mobstradingltd@gmail.com with the subject “Data protection request”. Explain what you need and include enough information for us to locate the relevant records. We may request reasonable proof of identity and will normally respond within one month.
Security and breaches
We use proportionate safeguards to protect personal information against unauthorised access, alteration, loss or disclosure. Suspected breaches are assessed and reported to affected individuals or the Information Commissioner’s Office where legally required.
Questions and complaints
Please contact us first so we can address your concern. You also have the right to complain to the UK Information Commissioner’s Office. Further details about the information we use appear in our Privacy Policy.